Support & After-Sales
FAQs
Andy
Last Update 7 hours ago
What if a product arrives damaged or is defective?Notify us immediately (within 3 days of receipt of goods) with photos. We’ll arrange a replacement or refund depending on stock and issue.
How can I get guidance or technical support?We have small, dedicated sales team ready to help, you can email [email protected] or call +44 (0)1226 352 000. We also maintain catalogues and spec sheets for all our products.
What if I need replacements or extra accessories later on?We’re happy to help. Many of our products have compatible accessories and replacement components. Just contact us with the product details and we’ll take care of the rest.
How can I get guidance or technical support?We have small, dedicated sales team ready to help, you can email [email protected] or call +44 (0)1226 352 000. We also maintain catalogues and spec sheets for all our products.
What if I need replacements or extra accessories later on?We’re happy to help. Many of our products have compatible accessories and replacement components. Just contact us with the product details and we’ll take care of the rest.