Existing Customers - Reactivate Your Account

What you need to do

To get you back into the system, we need to manually verify your details and set up your new profile. Please send a quick email to our team:

• 📧 Email us at:  [email protected]
• 📝 What to include:
  
  • Your full name
  • Your company name
  • The specific email address you wish to use for your login

What happens next?

1. We will re-register you: Our sales team will immediately set up your secure profile on the new platform.
2. Check your inbox: You will receive an official, secure 'Reset Password' email link from our new system.
3. Log in: Follow that link to create your new password, and you will instantly regain full access to your account.

Why reactivate?
Once you log back into your reactivated account, you will have seamless access to all your essential tools, including:

• Your specific nett pricing and trade rates.
• Your complete previous order history.
• Saved company delivery addresses for rapid checkout.
• The ability to seamlessly place new orders on our upgraded system.

We have recently upgraded our website to provide you with a faster, more secure browsing and ordering experience.
Because we take your data privacy seriously, we were unable to migrate your previous passwords over to the new platform due to strict GDPR and security regulations.
As a result, your old login credentials will not work, and the automated "Reset Password" button will not respond until your profile is securely reactivated by our team.

Thank you for your understanding and cooperation as we upgrade our security to keep your company data safe! If you need immediate assistance with an urgent order while your account is being updated, please let us know in your email.